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About Us

About UC

The Universe Communication company, taking strength from the parent company and relying on its young forces, has begun to produce a new product with the aim of global integrated communication, which can help organizations in building an integrated communication channel with customers. This means that it does not matter where the organization's experts are, or what platform they use, or even from which country and from which channel your customers communicate with you, but it is important that all data sent by customers through several The channels will be integrated into the UC software for you and you will have a single software to answer all these needs.

Turn Every Customer Interaction Into UC Solutions!

There are many reasons why UC is favored by any businesses of all sizes. Learn more about how our product outruns its competitors and how it will put you ahead of yours.

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Our Services

Smart Telephony System

The smart call center is a practical and new solution that is used instead of central exchanges. One of the important reasons to choose UC phone system is its flexibility in connection with different layers.

Omnichannel contact center supports multiple integrated channels, including phone, chat, email, SMS and social media. This helps operators to conduct customer interactions with a comprehensive view.

UC software's customer club service provides impersonal service and automatic response. The omnichannel customer club focuses on providing a seamless experience across all channels and touchpoints.

Chatbots are software that use artificial intelligence and allow the caller to direct their call with their natural language. These robots can also be used in surveys and evaluation of customer service.