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Sales Solutions

In the sales department of a company, the service quality is so important. Meeting the needs of customers cause improvement in brand value. Using scalable, reliable tools like UC Call Center guarantees better service for customers.

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omni-channel

UC Simplicity Connections

Connect all channels to one platform

UC Omnichannels platform, boosts sales campaigns. Integration of all channels like SMS, voice, social media, email or live chat into a one special hub with no wait time, tempt companies to use this user-friendly platform to increase sales and approve customer satisfaction.

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All informations, at your hands

access customer’s details across all channels

By using the UC Omnichannel’s interface, agents can get a caller’s whole history while call in started. Also leaving private notes for themselves or their other co-workers to help future interactions is another brilliant part.

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multi channel

Faster call activities

UC Click-to-Call feature

Replacing manual dialing with Click-2-Call Feature of UC Call Center can helps agents to work faster and having all call activities automatically synced to any integrated CRM.

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Sales solutions overview

Connect all channels to one platform
Integration of all channels into UC omnichannel platform.
Access customer’s info across all channels
Increasing customer satisfaction is result of quick access to a customer detail.
UC Click-to-Call feature
This feature helps agents to work faster and cause increasing their performance.

Here are some faq that can help you better understand call center

Call center software and CCM Software can be used by any type and any size of company. This software is a necessary tool for any company with one or more teams tasked principally with making or receiving calls, such as the sales team, technical support or customer services. Call center software boosts a company’s productivity when it comes to call handling.

Choose UC as your Universe Communication Company and propel your business to new heights with our services and proprietary technology platform.

Yes, it is possible to connect the VOIP telephony system with other software of the organization through API.