Callcenter olutions

No technical consultants or complex gadgets required. A computer, a headset, and an internet connection are all you need to start talking today.

Set up call center in short time

Simplify call center setup so your support and sales teams can get up to speed sooner. Invite your agents, organize your workflows, and open for business anywhere.

Work efficiently as a team

Build IVR menus and smart routing rules to direct callers to the right agent every time. Collaborate on calls through the shared inbox, apply tags or comments, and assign follow-ups to specific teammates.

Track progress toward KPIs

Gain visibility into call center performance with the live activity feed. See who’s available, who’s in a call, and how long customers have been waiting. Adapt strategy in the moment to minimize missed calls and achieve your objectives.

Performance reports

Create operator performance reports with one click

Create professional reports of agents' performance in real time or over a certain period of time and share them in communication channels. Professional reporting is equipped with a notification system and will be able to send specific messages to the operator-supervisor and manager for a specific kpi.